Payment Policy

Payment Information

At FISTALA INC, your security and peace of mind are our top priorities. Whether you are ordering a jersey from across the street or across the globe, we are committed to providing a secure, transparent, and seamless checkout experience.

1. Secure Payment Processing

All transactions on fistala.com are processed through Shopify Payments, an industry-leading platform that is PCI-DSS Level 1 compliant. This ensures that your payment data is fully encrypted and protected with the highest level of security standards available in the e-commerce industry.

2. Accepted Payment Methods

We offer a variety of secure payment options for fans worldwide. All available methods will be clearly displayed at the final checkout stage:

  • Credit & Debit Cards: We accept major international cards, including Visa, Mastercard, American Express, and Discover.

  • Digital Wallets (Express Checkout): For a faster experience, we support Apple Pay, Google Pay, PayPal, and Shop Pay.

  • Security: Your payment is handled in a secure environment, and we never see or store your full card details.

3. Currency and Pricing

  • Currency: All transactions are processed in United States Dollars (USD).

  • International Orders: Since we ship worldwide, if your bank account is in a different currency, the final total will be calculated based on the daily exchange rate determined by your bank or card issuer.

4. Payment Security & Fraud Prevention

To protect our customers and ensure every jersey reaches its rightful owner, we employ advanced security measures:

  • SSL Encryption: We use Secure Sockets Layer (SSL) technology to encrypt all personal and payment information during transmission.

  • Data Privacy: FISTALA INC does not store your full credit card numbers or CVV codes on our servers. All sensitive data is handled directly by our secure payment gateways.

5. Refunds and Processing

In the event of a refund (as outlined in our Return & Refund Policy):

  • Full Refunds: Since we offer Free Worldwide Shipping, you will receive a full refund of the purchase price to your original payment method.

  • Timeline: Once we process a refund, it typically takes 5–10 business days for the funds to appear in your account, depending on your financial institution's processing times.

6. Contact Us

If you have any questions regarding a charge, payment security, or if you encounter any issues while checking out your gear, please contact our support team:

  • Company Name: FISTALA INC

  • Email Support: info@fistala.com

  • Service Hotline: +1 (270) 708-7095

  • Business Hours: Monday–Friday, 9:00 AM–5:00 PM (Central Time)